We try to represent the interests of all those who work with Durst products, who capture the world in their images, and who want to ensure their success. We understand that many are finding it challenging to do business in this economy and want to remind you that we are here to help. As always, our goal is to offer best in class service and support for you to maximize your investment.

Our service and support teams help you in the use of our technologies, as well as in training and getting acquainted with our products. We feel that our unique approach to customer support is the best way to maintain our relationship.

Customer
Through our size and focus we are able to mobilize resources throughout our organization to meet your needs.

Optimized
By optimizing Durst core technology, we maximize your performance, quality, and productivity.

Relationship
The core of our business has been partnering with our customers for success, since the beginning of large format digital imaging.

Experience
Supporting Durst imaging products is our core expertise.

Dedicated Technicians
Durst employs 35 full-time certified field service professionals throughout North America who have a combined 200 years of experience with Durst equipment.

Durst Product Managers
Our Product Managers are experts on specific product families who have direct access to factory engineers.  They are dedicated to your satisfaction with the products.

TAC/Assistance Process
We maintain 24/7 technical support staff to keep you up and running.  Our TAC center is staffed with experienced field service engineers.

Authorized Durst Service
Minimize your downtime by trusting only the most reliable materials.  We are your exclusive provider of authorized Durst replacement parts and consumables.

Durst Image Technology US LLC
50 Methodist Hill Drive
Suite 100
Rochester, NY 14623
888-480-3588
Phone: 585-486-0340
Fax: 585-486-0350
Email: service@durstus.com